Business Systems Analyst (1-Year Contract)

We are looking for a Business Systems Analyst who is personable, results-driven, has a strong background in Business Systems Analysis and proven ability to perform in an Agile environment. 

Reports To:
Associate Director, Product Development

April 2021

The Business Systems Analyst supports the creation, enhancement and maintenance of CREA’s IT Services by documenting requirements, contributing to system design, and assuming a leadership role throughout the Systems Development Life Cycle.

Core Competencies

  • Business Analysis
  • Systems Analysis
  • Data Analysis
  • Creative Problem Solver
  • Critical Thinker
  • Business and Technical Writing
  • Presentation Skills
  • Time Management
  • Customer Service
  • Team Player

Position Accountabilities:

  • Contribute to the development and enhancement of and supporting technology solutions on behalf of REALTORS®, consumers and Real Estate Associations:
  • Organize and facilitate requirements gathering sessions with project stakeholders, team members and end-users
  • Document requirements that meet the needs of the Business and Technology
  • Contribute to the establishment and adherence to IT security best practices
  • Participate in meetings related to product release activities
  • Contribute to the creation of QA and UAT test strategies.
  • Consult on integration and acceptance testing
  • Contribute to IT architecture, design, and product implementation activities.
  • Act as a liaison between Business, Development, and Quality Assurance teams.
  • Identify risks to project deadlines or budget.
  • Facilitate integration activities with external partner organizations and third-party vendors.
  • Contribute to assessing project scope and feasibility
  • Supports the ongoing delivery of assigned IT services:
  • Contribute to troubleshooting enhancement and production support related issues
  • Analyze data to provide insight and ad hoc reports to product managers

Skills and Knowledge:

  • Excellent written and verbal communication
  • Business Analysis
  • Systems Analysis
  • Good knowledge of MS SQL database querying language.
  • Time Management
  • Project Management
  • Presentation skills
  • Process Design and Improvement
  • Ability to build bridges and work effectively with Business and Technical stakeholders

Nice to have

  • Knowledge of Microsoft SQL Server Analysis Services and/or Reporting Services
  • Knowledge of data warehouse/business intelligence tools, such as PowerBI
  • Experience with .NET web application development and security interfaces
  • Logical data modelling experience
  • Experience working with mobile application (iOS, Android)


  • Bachelor’s degree in Business Administration, Computer Science, Information Technology or equivalent experience.
  • 5+ years in the Information and Technology discipline.
  • 3+ years of experience as a Business Systems Analyst or equivalent
  • Proficient in written and spoken English. Written and spoken French an asset.

To apply for this position, please submit your application to and state the title of the position in the subject line of your e-mail.

We thank all applicants for their interest, however only those under consideration for the role will be contacted.

At CREA, we are committed to fostering an inclusive, barrier-free and accessible environment. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs

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The Canadian Real Estate Association
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