CREA Digital Tools: Navigating Today’s Challenging Market

As the COVID-19 pandemic continues to cause significant challenges in the real estate industry, the Canadian Real Estate Association (CREA) continues to support members through these unprecedented times.

We continue to highlight the unique challenges members are facing during our ongoing discussions with government departments and agencies. While information related to COVID-19 is constantly evolving, we’ve created a hub—What REALTORS® should know about COVID-19—to help members access the information they need quickly.

Additionally, tools such as CREA WEBForms®,® and many other resources are still available to members. During this time, our goal is for REALTORS® to feel confident using these tools—they are key to your business—and to stay connected. To help keep you in the know, we’ve rounded up some helpful resources and product updates:


We know CREA WEBForms® is a critical business tool for you. We encourage you to become a WEBForms® pro by connecting live with a WEBForms® trainer. Webinars are hosted every Monday and Thursday at 2 p.m. EST. Register now.


Now more than ever, it’s important we stay connected. Introducing REAL TIME: a new podcast for REALTORS®. Tune in to discover real insights from real experts on all things Canadian real estate. First up, marketing guru Terry O’Reilly explores the importance of emotional connections. Subscribe today!

2019 Insights Report continues to promote REALTOR® value and is an indispensable lead generator and customer engagement tool. Read the full Insights Report to learn more about consumer behaviours and trends and to see how continues to support your business.

COVID-19 and Open Houses: CREA’s Response

We have removed references and promotional features that take visitors to information about open houses on and all DDF® partner sites. We are also working on making virtual tours and links to social media sites that support broadcasting (such as Facebook Live and Instagram Live) more visible on your listings.

We wish you and your family the best of health. If you have any questions, you can reach our support team by email at or by phone at 1-888-237-7945.

The Canadian Real Estate Association
Phone: 613.237-7111 Email:

Logo - Canadian Real Estate Association

The trademarks MLS®, Multiple Listing Service® and the associated logos are owned by The Canadian Real Estate Association (CREA) and identify the quality of services provided by real estate professionals who are members of CREA. The trademarks REALTOR®, REALTORS® and the REALTOR® logo are controlled by CREA and identify real estate professionals who are members of CREA. Legal | Privacy Policy