Enhance Client Relationships by Learning Business Etiquette Strategies
eLearning available via the CREA Learning Hub.
Not every real estate agent is a REALTOR®. As a REALTOR®, you’re a member of the Canadian Real Estate Association (CREA), provide competent, professional service, and adhere to a Code of Ethics that protects clients, the public and other REALTORS®.
As a member of CREA, you have access to CREA’s Learning Hub which provides free and paid courses, tailored to the REALTOR® community.
One course, REALTOR® Etiquette, is designed to enhance your professionalism skills and client interactions. This course explores etiquette that’s often taken for granted as industry best practices.
In less than two hours, REALTORS® will learn about essential interpersonal skills and best practices for maintaining professionalism and effective communication throughout the home buying journey.
By the end of this course, you’ll be able to:
- understand the meaning of etiquette and its importance throughout real estate transactions;
- identify key practices and considerations for maintaining professionalism;
- demonstrate proper conduct for booking, preparing, and conducting property showings;
- apply effective communication and feedback techniques to maintain trust and high standards of client services;
- explain best practices for offers and closing day procedures, including managing expectations; and
- enhance collaboration skills to strengthen REALTOR® partnerships for mutual client success.
Interested in exploring new strategies for your business? Enrol today.
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